FAQ

Frequently asked questions.

 

When will my order ship?

Currently 2-7 days. During holidays times can extend for up to 1 to 2 weeks.

Do you offer international shipping?

Yes, however I am located in the United States. International rates may vary depending on your location. TRACKED international you will be responsible for $15USD and I will cover the rest.

Are customs covered?

No, customs fees are NOT covered. The buyer is responsible for any customs fees. 

When will my tracking updates show?

These can vary from anywhere to 1-7 business days to show AFTER your order has been accepted and scanned into the system. If they do not update there are times where the system is delayed and won't show till much later. I recommend contacting your local USPS for more information with your tracking number.

Do you offer untracked options?

Yes, I do. Rates vary. However, we will not be responsible for any lost packages as they are not tracked.

How long will it take to get my order once it is shipped?

  • US residents can expect their packages to arrive within 2-6 business days after being processed/scanned
  • Canadian residents can expect their packages to arrive within 2-4 weeks after being processed
  • International residents can expect their packages to arrive within 2-6 weeks after being processed
Shipping times during the holidays will vary depending on your location and can take up to 2 extra weeks if you are not within the US.

Can I cancel/return my order?
All sales are final.

What if my package is lost?
Once your order has been shipped and delivered I am no longer responsible. First Class Tracked Shipping + International Tracked Shipping is an option during checkout which will guarantee your items get to you. If it is lost in transit or delayed with tracking you will need to contact your local post office for more info. US customers, if you go untracked, this is no longer in my hands. Exceptions may be made for a replacement where you may be responsible for shipping costs.

For international customers that choose to go untracked, this is no longer in my hands as you have chosen to go untracked. Tracked options are available also.